the boomer live

I will be doing a full ship review in a couple of weeks, but there are a couple of points that may help future cruisers.

Cabin Selection: Our cabin was 6017, a proportion of cabins on this deck (6) are over the showroom (forward of the front elevator/stairs). You can hear the shows and afternoon rehearsals in the cabins (ours at least). It’s NOT loud, its kinda dull muffled, but you can make out the words of the songs. We were aware this might be a problem when we booked (most ships have the same trouble). We went to bed early a couple of nights and fell asleep with no problem, but if you are a light sleeper, and retire early then you may want to consider selecting a cabin in  a different area.  There is no activity in the show room after about 11:15pm.

Bon voyage gifts: Travel agents often send bon Voyage gifts to their clients, ours did, but we never knew it. On day 8 I noticed there was a $25 & $15 credit on our cruise account I enquired at guest relations what it could be. They did not know, but said they would check. When I suggested it might be a Bon Voyage gift I was told firmly (like a teacher to a child) that it could not be a Bon Voyage Gift otherwise it would show in the computer. Next day no news, so I went down to check again, they said they would email the front office. (I thought they were doing that yesterday) In the mean time I had emailed my TA and he confirmed that he had indeed ordered 2 specialty dinning gifts as a Bon Voyage. To cut a long story short the next day a 4×6 card (like a post card, tacky, needs to be a folded gift card in an envelope IMHO) with a type written announcement of the gift arrived at the cabin.  No explanation why the credits were $25 & $15 instead of $20 & $20 and no explanation or apology why we did not receive the card early in the cruise.  I am sure I would not have got anything if I had not enquired. Most ships deliver such things the day after sailing. The only reason I checked into the was because I overhead a conversation between 2 pax that it was strange their TA’s never sent them a bon Voyage gift this trip. In my estimation this is an area of customer service that needs immediate attention, after all the TA’s and their customers are Azamara’s bread & butter. In conclusion if you normally get a Bon voyage gift from your TA (or friends for that matter) and have not received it within a couple of days, check with guest relations.